Shipping Policy

Last Updated: July 9, 2026

Thank you for shopping with PAP. We are committed to processing and delivering your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1 business day after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

During periods of exceptionally high demand, processing times may be slightly extended. If a significant delay occurs, we will notify you as soon as reasonably possible.

Shipping Options

We currently offer the following shipping methods:

Express Shipping

• Estimated delivery: 1–2 business days

• Fully tracked

• Available for eligible destinations

Standard Shipping

• Estimated delivery: 2–4 business days

• Fully tracked

• Available for eligible destinations

Estimated delivery times begin once your order has been dispatched.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Tracking updates are provided by the shipping carrier and may take up to 24 hours to appear after dispatch.

Shipping Destinations

PAP ships to a wide range of international destinations.

Shipping availability, delivery times, and shipping costs may vary depending on your location and will be displayed during checkout.

Taxes, Duties & Customs

At PAP, we believe in transparent pricing.

All prices displayed on our website include applicable taxes.

We ship all eligible international orders using Delivered Duty Paid (DDP) shipping. This means that all applicable import duties, customs charges, and taxes are paid by PAP before delivery.

You will not be required to pay any additional customs fees, import duties, or taxes when your order arrives. The price you see at checkout is the final price you pay.

If local authorities require information for customs clearance, customers are responsible for providing any requested documentation promptly to avoid delivery delays.

Delivery Delays

While we work with reliable shipping partners, delivery times are estimates only and cannot be guaranteed.

Delays may occur due to customs inspections, severe weather, transportation disruptions, public holidays, carrier issues, or other circumstances beyond our reasonable control.

PAP shall not be liable for delays caused by third-party carriers or events outside of our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete shipping address is provided, additional shipping charges may apply if the order needs to be reshipped.

We are not responsible for orders delivered to an address provided incorrectly by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears to have been lost in transit, please contact our customer support as soon as possible.

We will work with the shipping carrier to investigate the issue and provide an appropriate resolution where applicable.

Refused or Unclaimed Shipments

If a shipment is refused or remains unclaimed and is returned to us, any applicable return shipping fees, customs charges, or handling costs may be deducted from any eligible refund, where permitted by applicable law.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support using the contact information provided on our website.